The HOUSEKEEPING NC III Qualification consists of competencies that a person must achieve to deliver and supervise housekeeping service operations in Tourism and hospitality related enterprises.

This unit covers the knowledge, skills, behavior and motivations required to supervise laundry of linen, uniform and guest clothes.

This unit covers the knowledge, skills and attitudes required to implement lost and found procedures in an accommodation facility. It includes the monitoring of safekeeping of unclaimed and the release of claimed, unclaimed lost and found items.

This unit covers the knowledge, skills and attitudes required to supervise a range of general housekeeping services to guests. It includes regulatory requirements, plans and standard operating procedures and the current practices in the industry.

This unit covers the knowledge, skills and attitudes required to conduct the monitoring, supervision and assessment of assigned housekeeping tasks.